Code is an expensive way to discover that a problem was only interesting in theory. Before opening an editor, I look for evidence that already exists in the world.
A repeated workaround
One workaround can be personal taste. A repeated workaround is a pattern. Look for copied templates, private spreadsheets, calendar reminders, and awkward chains of messages that people keep rebuilding.
An unprompted complaint
The strongest language appears when no one is pitching a solution. Support forums, community threads, search queries, and interview stories reveal how people naturally describe the friction.
A meaningful commitment
Attention is cheap. A useful signal costs something: time for a second conversation, access to a real document, an introduction to a colleague, a deposit, or a return visit without a reminder.
- Find the workaround.
- Capture the exact words.
- Ask for one meaningful next action.
You do not need certainty. You need enough evidence to make the next investment honest.